Patient Testimonials
You are not only a great surgeon but a truly cool man. It struck me one night watching you, Jerry, Bob that you guys are truly the new vanguard in the profession. Ten years ago you guys and your techniques were relatively new. Now you set the bar for the profession.
Pat Henessey
Founder and Director
I'm doing very well thanks,brows look great!
Happy New Year to you!
Sharon
ATTENTION ROXY!!!
Roxy, This is Kate W. I had my proceedure done back in September... THINGS ARE GREAT!!!! I am soooo happy with the eyebrows, they are fully grown in and I feel so much better about everything, thank you for you time and help answering all my questions and for being so wonderful!!! I have someone who is interested in the proceedure, her name is Rachel her email is g@yahoo.com she wants to see my "before" pictures, can you send them to her? Did you keep them on file? Please write to me and let me know when you
get a chance...
Tell Dr. Epstein I am happy and well...
Thank you and Happy New Year!
Kate W
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Hi Dr. Epstein,
I hope all is well with you. I apologize for sending pictures of my eyebrow result so late. You did my eyebrows 7 months ago. This picture show eyebrows at month 5. I apologize for not having a better picture.
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Carol MCBeth-Borws |
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I also attached a picture of my new granddaughter. I would like you to know that I am so excited and happy with the results. I can not tell you how confident I feel. People notice a difference, but cannot put their finger on it. You are the best. Please tell everyone I said hello. Thanks again.
Carol MCBeth
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Dear Dr. Epstein,
Its coming up on my one year anniversary since my procedure and Im not wanted you recognize that by reaching out to you and thinking you for the beautiful work you did on my eyebrow, and to let you know that my life has improved so much because of your help. The procedure is a miracle, and every day I wake up and look in the mirror and remember that. I also remember how grateful I am that you could help me. You are an amazing doctor and artist. Your work is truly PRICELESS!
Thank you again so much
Sincerely
Kate Welsh
Cecile's Success
"I have been feeling gorgeous this week and either it shows in my attitude or it shows in my forehead or BOTH!!! I have heard questions and comments from people that I have never heard before..." (More)
*** UPDATED***
Hello Melissa,
I have not heard from you in a while. I was wondering if Fox News was going to air my segment? I also wanted to let you know that my eyebrows have finally grown in and the results are amazing. They look wonderful. I can forward you all some after pictures if you would like.
This whole experience has changed my life and the way that I view myself. The self confidence that I have is unbelievable! The results are unbelievable! To go from hardly no eyebrows to having a full set is amazing! I saw that my before pictures are on the website and to see those it is hard to believe that less than a year ago I looked like that.
Please let me know if the segment will air. I would love to see it. If Fox news in my area would like to do a post procedure interview I would be willing.
Dr. Epstein is an amazing physician and what he and his staff did for me can not be describe in words. Roxy of course it would not have been possible without your support and attentiveness to my needs. Dr. Epstein you and all your caring staff took exceptional care of me during this whole journey. I think that not only the exceptional care that you and your staff provide but also the relationship that you strive to have with you patients is one of a kind! I have and will continue to let
everyone I meet know about the wonderful services you and your staff provide that sets you a part from any other physician, and being a nurse I know this.
Thank you all very much!!
Jody
Procedure date 1/25/07 New York
Dear Dr. Epstein & Staff,
Please accept this small token of my appreciation, as I can't thank you enough for the excellent care that I received.
Somehow you have managed a most difficult task. You have all mastered the art of kindness and courtesy, all the while maintaining the utmost manner of professionalism. Yet, you do this in such a warm and nurturing environment. Kudos to you all!
With my sincere gratitude, I thank you again.
Best Regards,
Annie T.
Hi Roxy,
I was at your Miami office last October for new brows. I was completely thrilled with them once they grew in this Spring. Please tell Dr. Epstein for me that they are beautiful and I feel so happy with them!
I was wondering if I could get a quote to fill in a few patches?
There are two places on each inside corner and one almost to the middle of my left brow (the right if you are facing me).
If not, they still look great, the picture doesn't show how nice they really look. It would just be quicker and easier to put on the make- up and be easier to go natural with the patches filled in. Thank you!
CP
To Dr. Epstein,
Thank you! I thank Roxy, Cindy, Linda, Carlos, and all your staff. For me, all of you are so special and very good professionals. God bless you and your hands...
Lourdes C.
Hi Roxy,
I'll send pictures over the weekend. I can't tell you how many compliments I get! Hope all is well.
Sharon C.
"The doctor was caring, and took the time to discuss with me all the options. Having chosen to go with hair transplants to treat my thinning hair, I feel so much more confident and comfortable."
Alina, Drug Salesperson
Miami, Florida
Roxy,
When I recieved your most recent email my heart lept with joy! I am so happy, excited, grateful, etc, etc that I cannot begin to put it into words. There is nothing I can say that would even come close to letting you and Dr. Epstein know how thankful I am to you both.
Thank you so much for being so nice and caring each time I have spoken with you. Up until the first time I discussed my situation with you, I had NEVER told anyone about how I felt about myself and my "problem." NO ONE. You immediately put me at ease and lifted all embarrassment.
Please tell Dr. Epstein that I am so appreciative of his willingness to perform his art.
You and Dr. Epstein are both angels.
Thank you again.
Bethany D.
Wow. I have gotten so used to the "after" that I have mentally blocked the "before". Thank you, Dr. Epstein!!! You are an artist. :-)
Bonnie
Hi Dr. Jeff,
Wish you could see how great my hair looks. It's starting to look like it did years ago. I guess it takes time for everything to settle down after a transplant!
Regards, Judy
Hi! My eyebrows are falling out and growing back. I am using a bit of Maybelline but it only takes me 32 seconds instead of 5 minutes. Life is good in the eyebrow department. I will send a photo soon. Tons of love and hugs to you all! Laurie
My hair looks spectacular--it's even improved over the past months and now my hair looks as it did originally. Thanks to you, I'm so glad I went ahead and did it!!!
Love, Judy
Roxy,
I would like to help Dr. Epstein (and his staff by the same token) in any way I can because my conviction is that he has truly changed my life and I would like him to be rewarded for that. I can wear my hair any way I want to now and a bad hair day does not give me any discomfort anymore. I don't try to hide my forehead anymore and I feel gorgeous. It is my opinion that Dr. Epstein deserves endless credit for that and please tell him to feel free to contact me anytime to talk to his patients. I will always be
there for him in that way.
I am sure that thousands of women out there feel their forehead is too large and I believe they should all save their money and come to Dr. Epstein. Not only is he talented, but very understanding, very honest, and very fair. I will be waiting to hear from this woman. What is her first name? Have you shown her my before and after pictures? If so, what does she think?
Best regards to everyone!
Cecile
PS. Hope all went well with you guys during the hurricanes. Fortunately, I was out of town for business. Take care Roxy.
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I am so so grateful that I was your patient. As a woman, losing hair is terrible. With all of my new hair, my husband and I are both so pleased with everything you have done for me.
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You were a last resort, after losing so much hair from polycystic ovarian syndrome. One procedure later, I have so much more hair where it counts most- up top, where people can see it. My gynecologist and endocrinologist are both very impressed, and it's all thanks to you Dr. Epstein. I can't thank you enough.
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It works! And I couldn't be more pleased and amazed at the results. Although I was thrilled with my new look immediately, within weeks I did lose what seemed like all of my little sprouts. I wasn't fully prepared for that, and I began to wonder if maybe for me it wasn't going to work. But...in September just like magic, every single implant began to sprout and grow, and today my guess is that 100% of them are alive and well - each now being about 2" long and growing. I remember in
my consultation with Dr. Epstein, I asked if there was any chance that it wouldn't work, and he smiled and simply stated "Oh, it works". Well, he was right and I wish him all the success in both his practice and in creating the same magic for others. Cynthia
Hi Roxy, Do you guys have a nice roof I could use? So I can yell off the top of my lungs that Dr. Epstein is the best surgeon in the world? So far so good. Have a wonderful day. Please say hello to everyone.
Thank you.Cecile
Hi Roxy!! Can you see the HUGE smile on my face?!! I'm so ecstatic I could cry and I can't stop looking at my brows!
I want to thank you, Dr. Epstein and his entire staff for everything you did. >From the moment I walked into the office I felt comfortable and I was totally confident that I had made the right decision. Dr. Epstein and his staff are phenomenal at what they do. And you, dear sweet lady, are right up there at the top of my list as the nicest, most wonderful person I've ever had the pleasure to know. It takes a very special person to do what you do, Roxy, and I am blessed to have
met you for you truly are an angel. Thank you from the bottom of my heart.
Please let everyone know how very thankful I am for what they did for me. Words can't express my gratitude and I will never forget what wonderful people all of you are.
I'll stay in touch and I'll be sure to send pictures a few months down the road. Thanks again!!
Oh, and yes.....if anyone ever asks for a reference you certainly may give them my e-mail address. I want to shout out to the world what great people all of you are and what a phenomenal job Dr. Epstein and his staff did on my brows!!!
Anita
I am back in New York and am feeling great so far... I love the way my eyebrows look and I believe this will change my life in ways that you might never understand. I just want you to know how grateful I am, and that i think you are a wonderful doctor and a fantastic artist. I am happy to attest this to anyone who is considering a procedure. Thank you is an understatement. My eyebrows look better than I ever hoped for. I was unsure what to expect and was a little scared but everything about this experience exceeded
all I had ever hoped for.
My sincerest gratitude,
Kate
Hi Dr. Epstein!
Thank you so much for your response. As you probably could guess I had been a little on edge given my previous two transplant results weren't as successful as I would have hoped. However, I do see growth and remain positive and continue to monitor the results for the next few months and keep you updated on the progress.
If I don't speak with you before the end of the year...here's to an early Happy Holidays and Happy New Year!
Thank you again and please say hello to all the great people in your office!
Sincerely,
Lisa
Dear Dr. Epstein, Roxy and the staff, (warning: kinda long e-mail, take bathroom breaks if you need to)
I would like to express my sincere appreciation for providing such a FABULOUS TOP-NOTCH brow transplant surgery. After the Valium and swelling went down, I was able to get a more accurate assessment of the implant when I looked into the lighted-up magnified mirror at home. It revealed even more of your innate aesthetic and scientific capabilities. Where art meets science: that's what makes a top-notch plastic surgeon. But I knew
this based on your overwhelmingly impressive background. I contacted 5 other surgeons, even one in Beverly Hills of all places, and I knew that I'd chosen the right one. The 6th time's a charm in this case. I remember checking your site half a year ago, and there was some mention of how you played the violin for years. I can't seem to find it on the site now. That drew me in even more as it shows the natural dexterity of your fingers
to enhance the implantation. Didn't hurt that you're easy on the eyes, too, haha. A true Renaissance man just like my favorite artist, Leonardo da Vinci.
The staff was incredible. Everyone was very sweet and professional, and I felt very welcomed. The implanters did an excellent job, having my hand held relaxed me quite a bit, etc, etc. I stayed quiet for the most part so everyone could concentrate, but I do realize that because you've all had so much experience on this, you can all do it in your sleep;o). I joked with Roxy about coming back and getting a hotel (er, hostel) on South Beach for everyone over Christmas break. Or
was I joking;-)? Maybe after I finish school and pay back Uncle Sam, haha.
The procedure was painless for the most part. When I had my brows tattooed on, that was some real pain that only a sadist would enjoy;o) I looked like Groucho Marx on crack for days and the end result wasn't that much better. However, after the implantation, on the plane ride back, I looked like a Golden Retriever (the puffy eyes) but puppy dogs are much cuter than Groucho Marx so I'll take that any day. A couple days later, it looked like I had pretty golden yellow
eye shadow on and now I'm completely normal, relatively speaking;o). I admit, I was a bit shocked at first and being in the wrong state of mind, I thought my brow shape was going to stay crescent-moon shaped and not the shape I was going for. I just didn't realize they were that puffy and that was causing it. I apologize for that. I think the Florida sun fried my brain a bit (but no sunburn, at least!), oh, and hunger.
You have all exceeded my expectations (and mine were high!) for meticulously implanting each and every brow hair in the most natural angle that only Mother Nature could achieve. The hairs blend in perfectly as if my own genetic code had designed them for my particular facial structure. The only way I can really tell which ones are mine is based on the fact that I have to use hairspray to keep the real ones in place. And the ones that were obviously not
there in the first place. Mainly at the base and at the tail. Most of my real hairs are slightly thinner but one can only tell under the microscope. But of course, brow hairs and head hair are different from one another in terms of thickness. Well, mine are, at least.
I noticed that on the right brow, you had designed for a few to be placed above my brow line. Not only did that add more symmetry to my face, but it opened up my eye area, adding a lift after tweezing a slight amount under the right brow. I won't need botox for a few years, jk;o). The brow hairs along the "tails" were a bit short, but now they've already grown enough to lay flat and natural (ie, don't stick out at a crazy angle that some other doctors tend to do).
With the implanted hairs, they stay in the right direction and I WAKE UP with these brows in place (given that I've slept on my back, of course). No, wait...I now wake up with a full set of nicely shaped REAL eyebrows for the first time in my life! A somewhat good analogy for what this means to me would be like having gone through life without an upper lip. Like a part of the facial bone structure is missing. It makes one realize that eyebrows are just as important
as the eyes, the lips or the mouth. Otherwise, a person looks blank and expressionless and asymmetrical. Not the most attractive sight.
What amazes me the most is that this surgery occurred only a few days ago, and I'm already ecstatic with the results. Not only with the physical results but the PSYCHOLOGICAL results as well. And that's what it really comes down to. (Ok, now I'm crying, lol...which happened yesterday, too...after the Valium, puffiness and initial shock wore off, I was able to get in touch with my feelings).
What these brows have added to my life is BALANCE. Not having that anxiety and insecurity when talking to someone under the bright sunlight and them wondering why my brows are blue or partially missing. Not spending 15+/- minutes JUST on my brows alone to make them as natural looking as possible. Achieving the natural look is so high-maintenance, what an oxymoron, hehe. I commented to Roxy that this procedure would change my life. It may sound a tad bit dramatic, especially to
someone who was born with full brows and takes it for granted or a person void of an aesthetically sensitive eye (or is that vanity? no, no!). But yes, this has and will be life-altering as I gain the CONFIDENCE to welcome new adventures into my life.
Here in Oregon , we love our rock climbing and camping and other very outdoorsy activities. I was always too self-conscious to engage in anything that would cause my brows to come off and would spend most of my time indoors (bar scene gettin way too old). The blue eyebrows took a psychological toll more than I had realized. I'm already visualizing all the things that I want to take up like scuba diving, surfing, just being SPONTANEOUS and living a more adventurous, outdoorsy and active life.
Although I must admit, not doing those things have caused me to focus more on the academic aspect of my life so that's one good thing I got out of it. Ah, and less wrinkles. Seven years down, 4 more to go. But why not both? Now I can get my studying in and dash right out the door to go swimming and throw that insecurity and vanity out the window. Just throw on my mascara and powder and go! No more 20-60 min routine! Now it's under 5 minutes, if that,
to put on my "face" for class. Wow, you've helped me with my time-management skills, too and that's very important to a goal-oriented person who wants to look nice at the same time but doesn't want to spend too much time working on it. Semi-permanent lash extensions might be next, but that's it. I already spoke with a Seattle doctor about permanent ones, and he said it was a bad idea. He's also the one who recommended you and Limmer.
Anyways, this e-mail is a bit long and you are a busy doctor with a busy staff (which is a very good indication, esp for business:o), and I feel like I'm writing in my diary. But this is a great way to get my point across as to how I have been feeling since the procedure. Any balding customers walking into my future pharmacy asking about Propecia or Rogaine, I would surely recommend you and your staff. I'll recommend any browless friends of mine suffering from tacky porn
star-esque eyebrow makeup. Not only do they get a hair transplant surgeon but also a shrink at the same time who doesn't need to hand out the Paxil to alieviate the anxiety of having no hair;o).
Heck, I will do it on your incredibly thorough website! I authorize you to use my eyebrow pics as long as my face isn't shown. From right below my brows to my hairline is fair game. Because a picture is worth a thousand words when it comes to plastic surgery, I really would like to show everyone the incredible end results. The pics REALLY won me over and that's what it boils down to. And if you would like to publish my letter,
you are more than welcome to as long as it's my initials S.P or maybe switched around to P.S. You can censor it, too (ie, take paragraphs out). I tend to be a bit tongue-in-cheek at times so if there's anything off-color, I understand. Happens when you grow up with 3 older brothers;o)
I have a webcam, but I'm not sure if it would show the brows all too clearly. But in a few months, when the masterpiece is complete, I'll send you a picture. I was thinking about coming back to S.Beach for Christmas break, but it looks like we all agreed on ringing in the New Year in Vegas. Will follow up on that. Well, I'll be back eventually and I'd love for everyone to see them in person and appreciate their hard work and what it's done for me. Once again, THANK YOU from the bottom
of my happy heart! And like I had said in the operating room, "the world recommends you." I now personally know that it is true, and the only thing I regret is not having met you and the staff much much sooner...like when I was in middle school;o)
Sincerely,
S.
P.S. Take a short break and smell the flowers (the ones I sent to ring in the Autumn season which is what we Oregonians actually have...ahhh, I want to go back to beautiful, WARM Miami as I am in a sweatshirt right now). The last implanter asked about the tattoo remover I'm using: it's called Tat Be Gone and the ratings indicate that it works very well.
Dear Roxy and Dr Epstein,
I am just sending you both a message to say that i arrived safely back in the United Kingdom last Friday morning after a long flight.
Everybody thinks my implants look great and are very impressed with the quality of Dr Epstein's work. So far only one hair has fallen out but i have not actually washed my face yet as i am so scared that they will all fall out. My husband and i would just like to express our heartfelt thanks to all of you for being kind and looking after me while i was in your wonderful country. I want to thankyou so much from the bottom of my heart for making my dream come true and giving me my confidence back and making me
like myself again.
I will keep you updated on the progress of my eyebrows(boy it feels very good to write that word eyebrows).
I would like you all to know that you all hold a very special place in my heart and i will never forget for as long as i live what you all did for me.You are all truly amazing and wonderful people and thankyou very very much for giving me back a life and a normal looking face.
Sincerely grateful forever to you all
Anne
Hi Dr. Epstein,
Just a quick note to say hello, and to give my sincerest thanks to you and your wonderful staff for the positive experience you all made my procedure. I was confident in you and your abilities from the moment I met you and thank you for that, as you made a difficult decision a snap!
My family came over last night after my mom and I arrived from Florida and are so impressed with you and your artistry. I can’t tell you how much we all appreciate what you’ve done and how comfortable I felt; from beginning to end. If you hear your ears ringing, it may be due to us all singing your praises!
I can’t wait until my little ‘Chia pet’ begins to grow! J I’ll keep you posted and will send photos.
Happy thanksgiving and kindest regards,
Lisa
Dear Jeff,
This is Dee, who had a hair transplant on Monday, and perlane on Tuesday.
I wanted to thank you for your excellent work and great workers of course, but also for the interesting interchanges we had during the course of the day. We communicated unusually well for not knowing each other
- it was refreshingly honest and heartfelt.
Thanks again,
dee
Hi Dr. Epstein,
I can't thank you and your staff enough for everything you have done for me. Susie has done an awesome job at answering my questions. I will send follow up pictures as soon as I am all done up. Thanks again.
Jenilee R
Hi Jeff, We're back in Italy and all is well. Just a little soreness from the graft donor site while the areas that have been transplanted are healing up nicely. Thanks again to you and your entire staff for the kindness and the professionalism. If you ever come out this way please let us know. We'll be more than happy to show you around our part of Italy. Ciao and we'll be in touch. Giancarlo
Dr. Epstein, Hope all is well in Miami. Tomorrow marks the 9th month (dos July 11th, 2007) since my hair transplant. I have to tell you the results are fantastic (better than I expected) and I couldn't be happier. People constantly commenting on my hair, wondering if I colored it or something is different. Anyway, one of the best decisions I've ever made and really appreciate the excellent job you did. Thanks again. Sincerely,
Van A
Dear Dr. Epstein,
Here is an update for hair transplant surgery I had in November, 2007. I am pleased to report that the sideburns are completely grown in and growing at a normal rate; all scars are covered. The temporal areas are perfect and so natural looking. The frontal hairline is growing but at a slower rate and with some itching. Overall, I am thrilled to have a hairline that is such an improvement over the unnatural one I started with. I wish women could be warned about the drastic hairline changes that plastic surgery
can inflict. Although most plastic surgeons don't practice such drastic procedures anymore, many still do and it is so disappointing for the patient. When I see Dr. Ridenour in Creve Couer, MO in May I will ask him to forward some updated photos for you. A big thank you to you and your staff for my great new hairline. I will be wearing my hair back at the beach this summer and not hiding under a hat!
Sincerely,
Connie Frazier
Harrisburg, IL
Hello Dr Epstein,
I wanted to thank you for all your help. I thank you for helping me make one of the most important decisions in my life and I am truely grateful. I know I have a long wait ahead but I am glad that it started off so well. I will keep you posted about my progress.
Thank you once again.
Neha.
Hello Roxy and Staff,
Just wanted to thank you and Dr. Epstein for all your expertise, great care, and artistry regarding my recent transplant procedure. My eyebrows look great and are healing nicely. Everyone is amazed at the symmetry and density of the brow lines.
The swelling has been minimal and the bruising almost non-existent. Graft and donor areas all look good, too.
Thanks in advance for any answers you might have regarding my recovery. Of course, I will send pictures regarding my progress.
Dr. Epstein, Roxy, Linda and staff are a class act!!
Marie B
Hi Roxy,
Today is Day 6 of my recovery and I just wanted to let you know that--despite my incredibly LOW tolerance for pain--my eyebrows are GORGEOUS (scabby and all!)!!! I don't know think I've ever seen such perfect brows on anyone...and now they're MINE!!
So happy!!
You have such an AMAZING group of gals there! I am so thankful for everyone's kindness and great sense of humor! Dr. Epstein is such a talented man! He really does have a unique artistic ability and eye for detail. I'm so so so happy that I found him.
You are a doll! Thank you for making me feel so comfortable and brave! I appreciate you, Roxy!
Julie
Hi Jeffrey,
thanks so much and please say thanks to all your staff! Im extremely confident the results will look great,you and your staff did an excellent job! Delighted with the whole experience, was very comforting and professional! And my head feels great,minimum numbness and completely undetectable so i can get straight back to work!
Keep up the good work,
Eoin
Ps - Roxy, any irish customers want to talk,id be delighted to give my full recommendation, just give them that email address! Kind Regards, Eoin
Dear Dr. Epstein,
Greeting from Kauai, so nice to be home. Hope all is going well with you.
Sorry to have missed you in New York-was swamped with work. Attempting to do a masters in Chemistry over summer breaks is rather difficult.
I don't have to go back to the university next summer-just working on the writing the final draft. All of my lab work is done-what a relief.
Sent you some rather low quality photos..sorry about that.
The hair transplant has been very successful. I can't even really express what a difference it has made in my life when you did the transplants. The emotional distress when I thought I would actually have no hair around my
face- it seemed a progressive hair loss condition. Family and friends can't believe it when I tell them that my hair around my face is transplanted hair. So THANK YOU again and it is exciting to me that you are doing more procedures. I know your probably super busy but would look forward to a consultation (if possible?)-via email or phone.
Thank you for your time and consideration.
Sincerely,
Allison
Hi Dr. Epstein,
I hope this e-mail reaches you doing great! I'm doing very well and enjoying my new hair immensely.
I'm interested in getting a second procedure done, to kind of fill in the blanks and thicken things up a bit. What are your thoughts?
Thanks and I look forward to hearing from you.
Best regards,
Lisa
Dr Epstein,
My eyebrows have started miraculously to grow back, or, most likely, due to your great surgery, the right one especially has filled out considerably. I still have a gap in the left one, but I think this will hopefully also fill in with time.
Thanks and best regards
Anita
Dr. Jeff
This procedure accomplished exactly what I was after, and changed my life for the better. I love it, and think it's perfect.
I could tell you how much this has done for my self-confidence but then I imagine you knew that would happen. What a lucky guy you are to have such an impact on so many lives. Thanks again to you and your staff for the kindness and the extra effort
they all made. I never once felt uncomfortable and for me that's saying a lot.
J
Dr Epstein
I just wanted to ask you to pass my sincere thanks on to all the girls at your surgery for how well they treated me before, during and after my procedure. It was something that I was nervous, anxious and slightly embarassed about embarking on but
they put me totally at ease and made the experience as tolerable as possible.
Kind regards
Dan
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